In our first-year students the component of EI «management of their emotions» is estimated much lower than the previous component, which is understandable given their lack of experience in responsible communication. They do not yet fully understand the connection between their behavior and the vital consequences for their lives. The percentage of students with a critically low level of development of this component of EI is especially significant. According to our research, the percentage of such freshmen ranges from 34.0 % to 38.1 % (Table 3.1 and diagrams Fig. 3.2).

However, it should be noted that for this component of EI, the number of students with «low» and «critically low» levels decreased from 76.1 % in 2017 to 68 % in 2020. Thus, there is a tendency to reduce the number of first-year students with a low level of mastery of their emotions.

Thus, more than a third of students have not yet realized that their success in life depends significantly on the ability to manage their emotions, to control themselves in everyday life and business communication. Instead, only 3.8–4.1 % of students have a high score on this component. These are students who have already had enough experience and natural abilities to understand the importance of restraining their emotions. It is important to note that the number of students with a high level of this component of EI has almost doubled. This indicates that more mature students came to the university last year.